Rude and belligerent. Will try to take as much money as possible. Increase prices and overcharges an extreme amount. Nathan charged me for using his heavy duty tow truck when I have a small vehicle that did not require a heavy duty tow truck and is now trying to charge me for a $220 towing fee. Will lie to you about pick up date and make up excuses as to why you cannot pick up your vehicle. By the way, apparently he charges an after hours pick up fee of $100.00 if it's after 6pm. I was informed by my lawyer to contact ATSB and have them provide me with Gibbons, Alberta impound fees. Upon receiving the information from ATSB, the standard towing fee is no higher than $174.00
The dispatcher was miserable and treated me like garbage do not call this company
My truck was taken during the weekend then towed by the RCMP for investigation (as to be expected) my truck was towed and stored on Monday and the RCMP releases it back on Friday, once I got there Nathan wanted to know where I was going to tow it to and I told him I was driving it then his attitude changed to the crook scum bag that he is, he wanted over $1200.00 and I told him the the RCMP were paying the bill and he put on his little boy face and told me "thats NOT the way it's going to work" I made my call to the RCMP and sorry Nathan but you were wrong that is the way it works... This scrum company figures they are god and can do what they want and screw people over... They took my drive shaft off and would not even loan me a wrench to put it back on even tho he did it... I drove my truck out and he followed me down the road.Stay clear of Highway 28 Towing they are thieving scrum bags.. OVER $1200.00 FOR A TOW AND 5 DAYS STORAGE... Lol what a joke
Told me they'd pull me out of a ditch in 30 mins or less. Waited far longer than that. Eventually good samaritan stopped and pulled me out himself after I stood waiting in the cold. Called dispatcher back to cancel. Insisted I pay and charged me 105 dollars for the dispatch. Were they ever even dispatched in the first place? Doubtful. If so they were certainly in no rush to meet the agreed upon timeline. Avoid these guys like the plague. Unless you feel like paying through the nose to freeze in the cold.
i can only imagine the people they must deal with. but in the end he's a great guy and very helpful.
Highway 28 Towing & Recovery 24hr is a Canadian Storage based in Gibbons, Alberta. Highway 28 Towing & Recovery 24hr is located at 5127 43 St, Gibbons, AB T0A 1N0, Canada.
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